WebOrder – Software for Managing Imports from China

With the rapid development of e-commerce, cross-border shopping has become increasingly popular in Vietnam. Particularly, purchasing from Chinese e-commerce platforms has become more straightforward.

To meet the growing market demand, many businesses or individuals are now providing shipping and purchasing services from Chinese e-commerce platforms to Vietnam.

As the number of customers and orders increases, tasks related to placing orders, purchasing, and tracking order status become more challenging. That’s when you need our WebOrder software.

With over 5 years of providing solutions for Order service companies, we have optimized our product to be simple, user-friendly, and stable.

WebOrder software includes a set of extension tools for Google Chrome and Coc Coc, 1 website for customers, and 1 website for administrators.

Key functions of Chrome and Coc Coc tools:

1. Create Orders: The software allows customers to install the application on their smartphones. From there, they can easily register an account to use the application quickly.

2. Support Information: The application provides detailed information about the waybill right on the home screen. Information such as weight, volume, and the history of the waybill status from order placement to processing is displayed.

3. Exchange Rate Management: The tool continuously updates the exchange rates, presenting all information in Vietnamese.

Main Functions of Customer Web:

1. Account Registration: The customer web allows users to quickly register an account to access system features.

2. Lookup Waybill Information: The software provides a detailed information function for the waybill right on the homepage. Information such as weight, volume, and the history of the waybill status from order placement to processing is displayed.

3. Order Management: The application allows users to track all lists of customer orders. The order list is categorized by status to help customers manage them easily.

4. Order Placement Management: Customers can proceed to pay the shopping cart to place a service order. All of this is done through a few simple steps.

5. Electronic Wallet: Provides information related to the customer’s electronic wallet. As well as the entire payment history that the customer has made.

6. Account Management: In addition to the information related to the customer’s account and the function to change the password.

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Main Functions for Administration:

1. Employee Management: Manage employee information, including personal information and job positions.

2. Customer Management: Manage the list of customers and the purchase history of each customer.

3. Waybill Management: Add, edit, and delete information about customer waybills. Administrators can easily update the status and fees for orders.

4. Package Open/Close Management: This function allows the management of the packaging process for shipping to the warehouse.

5. Payment Management: Administrators can process payments for orders to assist in customer settlement.

6. Report Management: Customizable statistical reports help administrators track comprehensive information about customers, orders, and company revenue.

7. Configuration, Settings: Customize system settings and configurations according to organizational needs.

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Benefits of WebOrder – China Import Management Software:

• Better Customer Interaction: The application allows businesses to interact directly with customers through notifications, articles, and online chat. This improves the level of interaction between the business and customers.
• Optimized User Experience: The carefully designed and simple application helps optimize the user experience. A user-friendly interface and easy-to-use features attract and retain customers more effectively.
• Create Opportunities for Increased Sales: Customers can easily conduct online shopping transactions through the mobile app, placing orders and making payments.

• Transparency and Reliability: All information is recorded and stored transparently, ensuring honesty and reliability in the product buying and selling process.

• Improved Service Quality: The review and feedback feature allows suppliers to enhance service quality and better assist customers.